Pagan Federation Community Support Team – Website Privacy Policy

This website is provided by the Pagan Federation (https://paganfed.org/), which is an unincorporated association, through a not for profit company also Pagan Federation, limited by guarantee and registered in England and Wales number 04056879, who are joint controllers for the purposes of GDPR.

Our website can be found at: https://www.pfcommunity.org.uk

It is hosted within the European Union by Tilaa (https://www.tilaa.com/) in Amsterdam.

If you visit the site

We use Wordfence (https://www.wordfence.com/) to protect our sites against malware and to block malicious traffic. As part of this process your IP address is logged and compared against known sources of attack.

Beyond this and the logging process on our web server we do not employ any form of analytics, and we do not share data with third parties beyond the scope of our processing agreements with those who provide us with services.

Articles on this site may include embedded content from other websites, which behaves as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with their content, including tracking your interaction with their content if you have an account and are logged in to that website.

If you comment on a post on the site

In the interests of maintaining a site which supports the community, we use Akismet (https://akismet.com/gdpr/) to filter out spam comments based on your IP address and information submitted. Your comment will be also screened for malware by Wordfence.

If you leave a comment on our site you may choose to save your name, email address, and website in cookies. These are for your convenience so you do not have to fill in your details again if you leave another comment. These cookies have a life of one year.

An anonymised string created from your email address may be provided to Gravatar to see if you have placed a profile picture there. Their Privacy Policy is at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in that context.

If you upload images to the website, you should be careful of uploading images with embedded location data (EXIF GPS). Visitors can download and extract any EXIF data, including location, from images on the website.

If you use the contact forms on the site

Your message will be emailed to one of our internal email addresses by one of our two providers within the European Union.

Emails and the information within them will only be processed in the context of dealing with the query or addressing the issue raised. Our retention policy allows emails to be kept for up to three years, extended to six if they relate to our finances where we have requirements imposed by law, or to complaints against the Pagan Federation or one of our officers, or to any actual or potential legal dispute in which we may become involved.

If you purchase from our online store

Our website is served using a secure connection and our online shop is provided by Ecwid ( https://www.ecwid.com ). Their approach to security is set out below:

https://support.ecwid.com/hc/en-us/articles/207100549-Security-in-Ecwid

Their website will ask if you consent to their placing a cookie to enable them to keep track of customers more easily.

We integrate Ecwid with PayPal ( https://www.paypal.com ).

Our online shop and payment processors provide us with details of the order and your name, email, shipping and billing addresses as provided to them. These are required to meet our obligations to you.

Payment card details are only seen by our processor Paypal who have their own privacy policy (https://www.paypal.com/uk/webapps/mpp/ua/privacy-full )

All information provided to us is stored securely and normally retained for six years to meet accounting requirements and in case of any legal dispute.

Your rights over your data

If you have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Contact details

Postal address (please use this if possible rather than the registered office address below): 

Community Support, Pagan Federation, BM Box 7097, LONDON, WC1N 3XX.

Email: please use one of the contact forms on the site.

Phone: please leave a voicemail on 0300 302 0896 which is the number for our online shop.

Registered office address for our limited company: c/o Ozkan Accountants Ltd 2nd Floor, Suite 12, Vantage Point, New England Road, Brighton BN1 4GW.